EDF Energy
In 2017 EDF Energy appointed Costain in a framework to provide a Project Controls Managed Service to portfolios and programmes of work across EDF Energy.
THE CHALLENGE
Blueprint Project Solutions were engaged by Costain to review the EDF Energy Change Management function and implement a revised Change Control procedure, process and toolset which was followed by the delivery of training workshops. The challenges faced by EDF Energy included:
The Change Control process was too complicated
Limited culture of adopting robust Change Control
Limited governance applied on Change Control
Project Baselines were maintained inconsistently
Confidence from external customers was eroding’
Blueprints challenge was to first ensure that the Senior Management and wider teams had a shared understanding of the challenges and then agree a way forward to address these.
THE SOLUTION
To obtain a shared client understanding of the challenges, Blueprint developed a problem statement and a roadmap which was agreed by the EDF Energy Leadership team.
Blueprint led the “Strategic” implementation of the improvements outlining the changes and benefits to facilitate customer buy-in. Key activities included:
Stakeholder Map & Management Plan
A Problem Statement highlighting the challenges
Agreeing EDF Energy sponsorship early on was key
A road map highlighting improvement areas and priorities
Building a team to support delivery of the roadmap
Communications Strategy and Communications Plan to keep everyone engaged
Regular briefings to the EDF Energy Leadership team
Delivery of communications across the sites on the Problem Statement & approach
Blueprint supported with the “Tactical” implementation of the improvements with activities including:
Regular issue of “Blogs” to the teams
A simple Change Control Process and Procedure
A more user-friendly Change Note & Change log
A Project Baseline Change Control checklist and guidance note
Development & delivery of workshop training material across the business
THE RESULT
The key benefits realised were as follows:
Through our “Inclusive” approach, Stakeholders were bought in early on
With a structured improvement programme, we were able to deliver a fit for purpose solution
With clear and consistent communications, stronger relationships were built with internal & external stakeholders
The new suite of Change Control documentation removed all previous ambiguity
Evidence of some improvements in the quality of Project Baselines through improved governance and clarity of process
Positive feedback from EDF Energy that the Change Control process & procedure should be set as a ‘benchmark standard’ for the other company procedures
Blueprint were subsequently engaged to support reviewing and updating all EDF Energy’s suite of Project Controls documentation.
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